CONTACT US

Get in Touch

We're here to help. Reach out for support, billing, or general enquiries.

General Support

Account issues, feature questions, bug reports

+39 351 170 4684 (WhatsApp)

Billing & Refunds

Subscription issues, refund requests, invoices

+39 351 170 4684 (WhatsApp)

Legal & Privacy

Data deletion requests, legal enquiries, GDPR

+39 351 170 4684 (WhatsApp)

Social & Community

Updates, announcements, community discussions

@silverlionai on X

Response Times

Pro plan supportWithin 12 hours
Basic plan supportWithin 24 hours
Free plan supportWithin 48 hours
Billing & refund requestsWithin 24 hours
Legal & privacy requestsWithin 72 hours

Response times are measured during business hours (Mon–Fri, 09:00–18:00 UTC). We aim to respond faster than these SLAs in most cases.

For faster support, include:

  • ✓ Your registered username or account details
  • ✓ A clear description of the issue or your question
  • ✓ Any error messages you are seeing (screenshots help)
  • ✓ The date and time the issue occurred (with timezone)

Registered Information

Company: SilverLion AI Ltd

Website: silverlionai.com

General enquiries: +39 351 170 4684 (WhatsApp)

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